Beth vs. Bob, the Saga continues

Bob called me back! Well, not Bob personally, but Bob-ette, or whatever the store manager's name was. Her phone call was a tad less perky than the other Bob-lings with whom I had been dealing but far more effective. She said I should receive in the mail a copy of the new receipt showing my credit card has been properly refunded. I shall eagerly await this correspondence. It is now a race to see who will show the refund first: American Express via their online card management, or Bob via the paper receipt.

If this truly is the end of the correspondence then I am both grateful and a little let-down. While I was gearing up for a face-to-face-public-showdown with the manager, the manager was slightly apologetic but mostly just businesslike. And while businesslike is what you expect when dealing with a ...um...business...it doesn't help with those feelings of annoyance, irritation, disbelief, and disappointment that had been building during my previous 10 conversations with the store.

Let it go, Beth, just let it go...

And I will. I will let it go. I will move on. Assuming the credit card truly is properly refunded.

But if it's not, I'm going to freak out!