Beth vs. Bob, cont.

Just to keep you up to date, I am on Round 10. I asked for a manager, spoke to a manager and now the manager is the one supposed to be calling me back. I don't want to sound pessimistic, but I've been here before and my belief that a manager will call me back is not very high.

The next step is to go into the store and speak, rather loudly, with a manager about why this is taking so bloomin' long. I say loudly not because I intend to shout, merely to be heard by any customers in the store. Sometimes stores work a little faster when it's no longer you and them on the phone but a more public forum.

I don't have on my avenging cape, but I am wearing an apron and wedge sandals circa those scary pictures of the vodka-tonic-swilling-bright-red-lipstick-wearing-hair-marcel-waved '50s housewives that are lovingly depicted on old Coke memorabilia. I just hope it's enough.